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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Raison

March 26, 2025

5  out of  5
rating by Karen Raison
"It was a extremely pleasure speacking with Rachel. She was very helpful and answered all my questions, I would recommend anyone looking for new vehicle insurance in Florida to contact Rachael.."
We responded:
"Thank you for taking the time to share your experience with my office and specifically with Rachel. I'm glad to know you’re satisfied with the level of service you received. If you ever have any questions or need assistance, we’re here to help! - Michael"
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Lila Smith

March 20, 2025

5  out of  5
rating by Lila Smith
"My car was vandalized and I had a frustrating experience when the damage was not completely repaired. When I followed up about the incomplete job my original agents office told me there was nothing they could do to help me. I decided to switch to this agent, hoping they would solve my issue. After the agent change went through on my policy, I showed up to the office with no appointment. Even with no appointment, Lindsey promptly and happily helped me. There was some unavoidable back and forth and Lindsey guided me through every step. Her and everyone in the office made me feel much better by assuring me the issue would get solved, and it did! Lindsey made me feel like a real person with a real problem, rather than just another policy holder. She went above and beyond to help me with my claim and I am so grateful for her hard work! I’m so glad I am with this agent now! Problem solved!"
We responded:
"Thank you for reviewing our State Farm office! I am happy to hear how Lindsay was able to assist. I'm very familiar with your situation and am pleased your situation was resolved as your satisfaction is our top priority! We look forward to continuing to support you and your insurance needs."
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Tony Garland

March 19, 2025

5  out of  5
rating by Tony Garland
"Mike and his team have always been very helpful to me. Especially Jessica she has been always on top of it and walks me through the process steps to be efficient as possible. I appreciate Jessica and the whole Mike Tauzel office. Thank you, Tony Garland"
We responded:
"Tony, thank you for taking the time to share your thoughts! I'm glad to know you’re satisfied with the service you receive from Jessica and out team here at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Balloon Construction Company

March 6, 2025

5  out of  5
rating by Balloon Construction Company
"Jessica and Lindsay are the best! We appreciate their knowledge and quick turn around on anything requested. Their customer Service is top notch. We highly reccomend if you are ever looking for insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business and look forward to working with you into the future."
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Wanda Wilson

March 5, 2025

5  out of  5
rating by Wanda Wilson
"Excellent customer service they really care about making sure you get what you need as far is your insurance what ever it may be. My insurance agent Rachel is awesome and is a excellent fit for the company very professional and she cares"
We responded:
"Thank you for taking the time to share your thoughts on your experience with Rachel! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Zatorski

March 5, 2025

5  out of  5
rating by John Zatorski
"The staff at Michael Tauzel, Jessica and Rachel were very thorough, explained everything, and were very efficient in resolving my policy transfer and adjustments. Great Team!! Thank You!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Madison Dorsey

February 26, 2025

5  out of  5
rating by Madison Dorsey
"Alison Mulzet with Michael Tauzel’s agency has been so helpful to me as I’ve navigated finding a new homeowners policy. Our policy with another agency doubled this year and Alison managed to find us an affordable policy without compromising coverage. I am a first time homeowner and this whole process is incredibly confusing but Alison was great at explaining everything and answering all of my questions. She made me feel good about my decisions and also managed to save us some money on our auto policies. Definitely recommend!"
We responded:
"We’re honored by your positive feedback and satisfaction with your experience with our agency and specifically Alison! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael."
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Toni Thomas

February 24, 2025

5  out of  5
rating by Toni Thomas
"Alaine was an absolute lifesaver when I needed to file my claim! She made the entire process seamless and stress-free, handling everything with patience, knowledge, and professionalism. From start to finish, she was there to answer all my questions and ensure everything went smoothly. I’m so grateful to have her on my agent’s team! Thank you, Alaine, for your dedication and outstanding service. 🙌✨"
We responded:
"Thank you for taking the time to share your thoughts about our office and specifically Alaine! We’re glad to know you’re satisfied with the service you've received at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Mike."
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Rayna

February 21, 2025

5  out of  5
rating by Rayna
"Rachel is really good at her job. I’m very happy to have been able to speak to her and sign up my new bike and switch my car over form geico as well."
We responded:
"Thank you for taking the time to share your thoughts about your interactions with our office and with Rachel! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diana Brown

February 21, 2025

5  out of  5
rating by Diana Brown
"Alison was absolutely amazing to work with on this team. Responsive, friendly and truly does care about your family. Will always come to Mike and his team for my insurance needs. Thank you Alison!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you received from Alison at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Casale

February 21, 2025

5  out of  5
rating by John Casale
"I was dealing with a big problem with making my monthly premium payment . I had no income in January do to a payroll glitch with the company I work for. I fell 3 payments behind, with a lapse to go into effect the first of March. I called the office in Jacksonville ans spoke to Jessica. Wow did I find my angel of mercy. She was incredibly helpful. She was able to set me up with a hardship status thru State Farm, and got me the grace period I needed so I could keep the policy in effect. Too often in the customer service field do you find someone like Jessica. Kudos to her and the office is so lucky to have her in their employ. Thanks again Jess for a job well done"
We responded:
"John, I'm honored by your positive feedback on your experience with Jessica and I am glad we had a resolution for you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Mike."
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Dan

February 20, 2025

5  out of  5
rating by Dan
"Alison is the best thanks for the help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jamin Trinidad

February 13, 2025

5  out of  5
rating by Jamin Trinidad
"I’ve known Lindsay Medlin for years and always stayed connected with her on social media, so when I saw my GEICO car insurance rates getting out of control, I decided to reach out to her for help. Best decision I could have made! Lindsay took care of everything within 24 hours—quick, professional, and truly looking out for my best interest. She connected me with an amazing agent, Rachel, who sealed the deal and got me a much better rate. The entire process was seamless, stress-free, and way easier than I expected. If you’re looking for someone who genuinely cares and will go above and beyond to help you find the best insurance options, Lindsay is the one to call! I highly recommend reaching out to her if you’re thinking about switching insurance—she made it so easy and saved me money! Thank you, Lindsay & Rachel! 🙌🏼"
We responded:
"Thank you for taking the time to share your thoughts surrounding your experience with our office! We’re glad to know you’re satisfied with the service both Lindsay and Rachel provided to you. If you ever have any questions or need assistance, we’re here to help!"
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Charles Bell

February 10, 2025

5  out of  5
rating by Charles Bell
"Lindsay M. provided excellent information and confirmed what we already knew before coming into the office. Quality customer service..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Bravado Mascarenas

February 5, 2025

5  out of  5
rating by Joshua Bravado Mascarenas
"Alison at this location is always a pleasure to work with. She is prompt, knowledgeable and professional. I highly recommend this State Farm agent and location."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Cowart

February 3, 2025

5  out of  5
rating by Michael Cowart
"More than appreciative of everything of everyone in the office! Whenever I need something done, it gets done! Thank you to Alison and everyone in the office for your hard work!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Reginald Bones

January 30, 2025

5  out of  5
rating by Reginald Bones
"Jessica the Svc Mgr, was very helpful, patient and resourceful. Excellent customer service, wish everyone provided this level of service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deb Monte

January 28, 2025

5  out of  5
rating by Deb Monte
"I appreciate the agent that helped us renew our coverage with advice how to save money while keeping the protection that we need."
We responded:
"Thank you for reviewing our State Farm office! It looks like Lindsay assisted you! We’re thrilled to know you had a positive experience with us as your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paulina Rubio (Pictures By Paulina)

January 25, 2025

5  out of  5
rating by Paulina Rubio (Pictures By Paulina)
"The entire team are caring professionals who will guide you through your insurance needs. The most truthful, trustworthy team!! If you need anything in the insurance world, contacting this office is a MUST!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Wayne Brandt

January 23, 2025

5  out of  5
rating by Wayne Brandt
"Tajana was very thorough and helped us save money on our insurance policies. It was great to sit down and have erything explained to us. We should have our policies reviewed sooner."
We responded:
"We appreciate your review and are delighted to know you had a great experience with Tajana and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Holly Fritz

January 21, 2025

5  out of  5
rating by Holly Fritz
"Alaine is wonderful - she is attentive, professional and a great communicator! So glad we moved our policies! The process was so easy too! Thanks Alaine and Team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lynn C

January 15, 2025

5  out of  5
rating by Lynn C
"I called and spoke with Jessica Hanson the office manager. Jessica was the most kind and helpful person I have ever spoken with in regards to my insurance questions and needs. I highly recommend Jessica to anyone with insurance needs….. which is all of us!! Thank you again, Jessica!"
We responded:
"Lynn, thank you for leaving us such a positive review! Your experience with Jessica is exactly what we strive to offer to all our customers. Reach out with any questions so we can further assist with any of your insurance needs! - Michael "
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Steven Davis

January 10, 2025

5  out of  5
rating by Steven Davis
"I had the pleasure of working with Jessica Hanson, the service team manager at the State Farm Atlantic Blvd location, and I can confidently say she is an outstanding agent. She’s incredibly responsive, often replying early in the morning and well into the evening. Even when I’ve sent multiple requests, she consistently gets back to me quickly. I truly appreciate the exceptional service she provides!"
We responded:
"Steven, thanks so much for your thoughtful review! I am so glad Jessica was able to be accommodating towards your insurance needs. We look forward to providing you with that same 5-star service in the future. - Michael"
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Dean Altizer

December 10, 2024

5  out of  5
rating by Dean Altizer
"Great customer service"
We responded:
"Dean, thank you for your 5-star rating! We're glad to know you're pleased with our customer service. We are always happy to help and if there's anything we can do to assist you, as always please feel free to let us know. -Michael"
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Margo Martin

November 26, 2024

5  out of  5
rating by Margo Martin
"Bought a used Miata this afternoon and needed proof of insurance PRONTO!! Paulina and Aaron were incredible - friendly, professional, knowledgeable, and efficient. Gooooo, State Farm!"
We responded:
"We're thrilled to hear that Paulina and Aaron were able to assist you quickly and efficiently with your insurance needs. Thank you for choosing State Farm and for sharing your positive experience. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! -Michael "