State Farm® Insurance Agent Michael Tauzel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Douglass
September 24, 2025
5
out of
5
rating by John Douglass
"Lindsay and Alison at Mike Tauzel/State Farm are great. Always responsive and helpful to whatever I need."
Ashley Maldonado
September 19, 2025
5
out of
5
rating by Ashley Maldonado
"Alaine was amazing! I needed to switch from my old car insurance and didn't exactly know where to start. She took the time to explain to me all the things that I'd "known" about for years but never truly understood. And helped make sure I had the best coverage for my safety as well as wallet. Saved so much more, everyone was also very helpful when it came to taking my info to make sure I got the help I needed!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alaine and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Evan Cutshall
September 13, 2025
5
out of
5
rating by Evan Cutshall
"Alison Mulzet has been extremely helpful and answering all my questiosn and working around my scheudle so we can have phone conversations to get my homeowners insurance on my first home."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Congrats on your new home !!"
lucy hendricks
September 4, 2025
5
out of
5
rating by lucy hendricks
"Alaine Queen is one of Mike Tauzels’ agents and has been most helpful in changing my homeowners insurance policy during a stressful period in my life. She is to be highly recommended to anyone looking for assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Alaine as she prides herself in giving the best service to all of our clients. If you ever have any questions or need assistance, we’re here to help!"
Jerry McGee
August 14, 2025
5
out of
5
rating by Jerry McGee
"Been with them since 2001. Just saved me $4000 on homeowners insurance. I had to put on a new roof. It will be paid for with lower rate in 3 years. My auto insurance decreased from Geico to State Farm. Shop local."
We responded:
"Jerry, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nick Pastorelli
August 12, 2025
5
out of
5
rating by Nick Pastorelli
"Happy to be back to State Farm! Rachel in your office is exceptional ; she should be rewarded for her customer service. To be honest, I would like to hire her for my business! Anyway, Mike you are a lucky man."
We responded:
"Thank you for your 5-star review! Your comments on Rachel are spot on. My State Farm team and I are happy to be your good neighbor!"
Bobbo
July 30, 2025
5
out of
5
rating by Bobbo
"Was with this agency in Florida. They were always very helpful, courteous, kind and always seemed cheerful and professional! Thank you for your service it was appreciated!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hope Clayton
July 29, 2025
5
out of
5
rating by Hope Clayton
"Alaine Queen is the best! So helpful and informative. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mark Thompson
July 29, 2025
5
out of
5
rating by Mark Thompson
"I worked with Alaine at State Farm. Very helpful and professional. We bundled my auto and home insurance with considerable savings from the competitors. Very pleased with Alaine and State Farm."
We responded:
"Mark, thank you for your review and feedback on your experience with Alaine! I'm happy to hear you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Major Tom
July 19, 2025
5
out of
5
rating by Major Tom
"Friendly and helpful people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mick Tomlin
July 18, 2025
5
out of
5
rating by Mick Tomlin
"Amazing help from Tajana. Thank you!"
We responded:
"We’re thankful for your feedback on your experience with Tajana. She's fabulous! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kerry Russell
July 17, 2025
5
out of
5
rating by Kerry Russell
"Alaine and Rachel at State Farm of Michael Tauzel Insurance Company are the Best in the Business. Professional, Knowledgeable, and Patient. They work hard for your business, find the best package for your needs, and complete all necessary paperwork to settle the contracts. I was very impressed with how the treated my business."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alaine and Rachel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Pamela Bagnoli
July 14, 2025
5
out of
5
rating by Pamela Bagnoli
"Alaine is great!"
We responded:
"We’re honored by your positive feedback on Alaine! She is great and we're lucky to have her. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Zombie Ep
July 1, 2025
1
out of
5
rating by Zombie Ep
"I had coverage with this office for about 8 years with my 2003 pathfinder. The price always seemed fair until I bought my 2021 4Runner I expected my rates to go up but not to the point where I’m paying close to a DUI insurance rate $350/month with a clean driving record. When I called them to figure out why it was so much the worker was very combatant on the phone adamant that it’s because I “changed vehicles”… I contacted multiple other agencies and got quotes around $100 so I had no choice but to leave this State Farm. I have the same exact coverage for less than 1/3 of the price."
We responded:
"Hello Randall. We’re sorry to hear that your experience with our State Farm office fell short of your expectations. Since you left us over a year ago, we have taken several rate decreases and have another coming in late August. In reviewing your account, I agree that when you changed vehicles the rate increased as you were required to add specific coverages to your policy but by no means did it increase the amount you referenced. Please reach out to us directly if you wish to discuss. Also, with all the rate changes, now would be a great time to re-quote your auto insurance. You can reach us at 904-425-4100."
Kindra Karnuth
June 30, 2025
5
out of
5
rating by Kindra Karnuth
"I have been insured through this office for many many years. Always A+ service! Mike and his team are true professionals. Special shout out to Lindsay for taking care of me!"
We responded:
"Thank you for reviewing our State Farm office and for the years with our agency! We’re thrilled to know you had a positive experience with Lindsay as your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael"
james krawczyk
June 30, 2025
5
out of
5
rating by james krawczyk
"Jessica was a huge help. THANK YOU"
We responded:
"James, thank you for your 5-star review! I am happy that Jessica was able to assist and meet your needs. My State Farm team and I are happy to be your good neighbor!"
Jean Barufaldi
June 27, 2025
5
out of
5
rating by Jean Barufaldi
"This review comes very easily because Allison Mulzet knocked it out of the park in customer service, product knowledge and efficiency. I called her needing an insurance quote and execution of a contract, in the span of 20 minutes. She not only provided me with 3 quotes that I could decide on different coverages, but she made sure the coverage would be seamless and comprehensive. All of that, and professional and friendly to boot. She gets all this family’s business, going forward."
We responded:
"Thank you for reviewing our State Farm office and Alison! We’re thrilled to know you had a positive experience with Alison as your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael."
donna Baleyko
June 26, 2025
5
out of
5
rating by donna Baleyko
"Jessica went above and beyond to help us fix our issues. Explained everything so well and help us get them resolved."
We responded:
"Hello Donna, thank you for taking the time to share your thoughts on your experience with Jessica! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael."
Joe Woerly
June 16, 2025
5
out of
5
rating by Joe Woerly
"Alaine is so nice!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mandy Hunter
June 5, 2025
5
out of
5
rating by Mandy Hunter
"Alaine is fantastic and her attention to detail is superb."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Susanne Reins
June 4, 2025
5
out of
5
rating by Susanne Reins
"Alaine Queen at Mike Tauzel office was excellent. She was extremely helpful, explained everything, made sure I had a clear understanding of all we spoke about and her follow up was just phenomenal! Thank you so much, Alaine!"
We responded:
"Thank you for taking the time to share your thoughts about your experience with Alaine! We’re glad to know you’re satisfied with the level of service received at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kendra Thompson
May 28, 2025
5
out of
5
rating by Kendra Thompson
"Rachel was great to work with! She had all the answers to my questions. She worked with my schedule to finalize things. I was happy with the rates, too."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office and specifically Rachel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Misty Scott
May 27, 2025
1
out of
5
rating by Misty Scott
"They say they can get you insurance without ever doing a background ….and then a few weeks later cancel your insurance out of nowhere. Would never recommend"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. Every application does involve review of your MVR and other items to qualify your placement. As you know we have reached out to you as we have offered options to provide the same coverage while you resolve the issue identified. We look forward to working with you to not only provide you with the coverage you requested, but also to give direction on how to fix your issue that came to light. "
Peggy Brandt
May 13, 2025
5
out of
5
rating by Peggy Brandt
"Very helpful and pleasant."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
kelsey sloan
May 6, 2025
5
out of
5
rating by kelsey sloan
"I talked to Rachel about switching my Illinois State Farm over to Florida. She was absolutely amazing!! She made it easy and effortless."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"