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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Degross

March 26, 2026

5  out of  5
rating by Erin Degross
"I have had a lot of health issues lately and needed to minimize my bills so I decided to decrease my coverage on my SUV. I called my insurance company and they told me it would cost $88 to change my policy. I didn't understand how taking something off the policy should cost. So I contacted State Farm and spoke with Lindsay Medlin. After looking at my policy she informed me that I didn't even have the FULL COVERAGE I thought I was paying for. Not only did she get it for me ...but she also SAVED me $80 per month. She explained everything in detail. At the end of it all I felt like weight lifted off my shoulders. Thank you so much Lindsay that was a huge help!"
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TK Cx330

March 24, 2026

5  out of  5
rating by TK Cx330
"Had a great experience working with Alison. I really appreciated the patience and attention, which made the entire process smooth and stress-free (⁎⁍̴̛ᴗ⁍̴̛⁎)."
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Rene Rayner

March 23, 2026

5  out of  5
rating by Rene Rayner
"We were thrilled with the service provided by Rachel. She is thoroughly professional, knowledgeable, and highly skilled. Rachel provided us with a very attractive price compared to our previous provider. As an added bonus, she is fun to work with on something as boring as insurance!"
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Ariel Peña

March 18, 2026

5  out of  5
rating by Ariel Peña
"Jose the best I got all the paper work fast"
We responded:
"Greetings Ariel, Thanks for choosing us and leaving such a great review! We are glad that you enjoyed working with Jose. We look forward to keeping up the great work! Sincerely, Mike Tauzel, Agent"
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Mario Madrigal

March 5, 2026

5  out of  5
rating by Mario Madrigal
"I had a great time working with Jose Luis. He does awesome with new customers like me. I had a bunch of questions that were patiently answered in both languages English and Spanish. Best experience ever!!!"
We responded:
"Dear Mario, We're delighted to hear about your experience! We appreciate your recognition Of Jose and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Leachny Rodriguez

March 2, 2026

5  out of  5
rating by Leachny Rodriguez
"Muy agradecidos con Jose Luis, su manera de orientar y explitar todo es excepcional. Y lo mejor en español."
We responded:
"Leachny, ¡Muchas gracias por tomarte el tiempo para compartir tu experiencia positiva! ¡Estamos encantados de que José haya dejado una impresión tan buena! Esperamos seguir superando tus expectativas con un excelente servicio. ¡Esperamos que nos visites de nuevo pronto!"
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michael none

February 25, 2026

5  out of  5
rating by michael none
"Spoke with Rachell and found she seems to be very knowledgeable, and had reasonable answers to my questions. The office overall was welcoming."
We responded:
"Hi Michael, we're delighted to hear about your experience! We love that you had such a great experience! Thanks for sharing your experience with Rachel. If you ever need anything, please don't hesitate to reach out to our team. We're here for you anytime!"
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Rossi and Charlene Roche

February 21, 2026

5  out of  5
rating by Rossi and Charlene Roche
"Renters"
We responded:
"Dear Rossi and Charlene, we are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
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Sandra Bassett

February 19, 2026

5  out of  5
rating by Sandra Bassett
"Very good experience here. Agent knowledgeable. Saved over $100 from what previous insurance charged."
We responded:
"Hi Sandra, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you next time!"
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Mary Ann Bennett

January 30, 2026

5  out of  5
rating by Mary Ann Bennett
"Alison Mulzet, with Michael Tauzel State Farm is simply the best! She found me a homeowner’s insurance rate $3000 less than my current rate and walked me through with superb communication every step of the way."
We responded:
"Hello Mary, Thanks for choosing us and leaving such a great review! We are happy to read that our team, in this case Alison, has been able to provide exceptional service for you. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
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Lindsay Franqui

January 23, 2026

5  out of  5
rating by Lindsay Franqui
"Alaine is absolutely the best. Always helpful and prompt. Shes always willing to answer my many questions and offer help whenever we need it."
We responded:
"Hey Lindsay, Thanks for the great review! We love that you had such a great experience! Thanks for sharing about your experience with Alaine. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
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Jared Tompkins

January 21, 2026

5  out of  5
rating by Jared Tompkins
"Awesome experience. They were so helpful and helped me with my first insurance purchase! Rachel is so nice and will definitely keep using her in the future!"
We responded:
"Jared, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing your experience with Rachel. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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Sarah Breiner

January 16, 2026

5  out of  5
rating by Sarah Breiner
"I was looking for more affordable car insurance and did a quote online. Alison called me and worked on my quote same day!! She was able to save us $200 per month! She was knowledgeable and friendly. Thank you so much for helping us!"
We responded:
"Sarah, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Emmett Williams

January 5, 2026

5  out of  5
rating by Emmett Williams
"Tajana and Lindsay did an outstanding job. They help me with an out of state problem. I moved from Virginia to Florida. I registered and insured my vehicles in Florida. I didn't see a letter from Virginia DMV. the DMV Stating I still had valid tags, so I need to show proof of insurance. they flagged my Florida Licensed as not having insurance. I had to call the Virginia DMV then walk into the State Farm office so Tajana or Lindsay could talk with them. every other day I was walking into the office because they didn't see the Text or Fax. Kudos to the Michael Tauzel for having these ladies on staff"
We responded:
"Hi Emmett, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
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Jacqui Avengoza

December 12, 2025

5  out of  5
rating by Jacqui Avengoza
"Rachel was very informative and helpful. She made sure to answer all of our questions. Friendly approach to the customers but still professional."
We responded:
"We’re honored by your positive feedback of your experience with Rachel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Fair

December 11, 2025

5  out of  5
rating by John Fair
"I have been with Michael Tauzels State Farm insurance office for over 20 years. He offers excellent service and a great office staff. My family and I have had consistent quality care over the years and look forward to many more with them."
We responded:
"John, We appreciate your review and thank you for being a long term client of our agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andre Merritt

December 1, 2025

5  out of  5
rating by Andre Merritt
"I came back to state farm because of Allison willingness and attitude about customers. Great service."
We responded:
"Welcome back Andre! Thank you for taking the time to share your thoughts and experience with Alison! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric Barberio

November 20, 2025

5  out of  5
rating by Eric Barberio
"Concierge Level Service. I don’t write many reviews or typically use this phrase when referring to personal line insurance, but this group, and our agents at this location (Allison as the primary and Alaine who also helped), understand service from a concierge perspective. Moving across the country is hard and redoing all major personal property and auto coverage in a new state is the least fun thing, quite stressful and yet a necessity. They approached our needs from an insurance portfolio viewpoint. Not a constant upsell, but an understanding of our needs and continuous guidance on the best way to obtain important coverage at a fair cost. Included, without hesitation, was genuine support in welcoming us to our new location and assistance in the closing on our home, where connections between bankers, closing attorneys and real estate agents was needed. I not only recommend them, it’s easy to suggest that it would be difficult to see how competitors would match up."
We responded:
"Eric, we are at a loss for words. You are so kind and we’re thankful for your feedback on your experience with Alaine and Alison! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Sklenar

November 17, 2025

5  out of  5
rating by Jennifer Sklenar
"Alaine is the best! I am very happy with the service I received. Thanks so muchl."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Nodari Mikhelashvili

Nodari Mikhelashvili

November 14, 2025

5  out of  5
rating by Nodari Mikhelashvili
"Great service! Excellent staff! Special thanks to Rachel Miksen"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daniel Sastre

November 11, 2025

5  out of  5
rating by Daniel Sastre
"I was very pleased with the professional service I received from Jessica Hanson.Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jessica in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rhonda Rorie

November 7, 2025

5  out of  5
rating by Rhonda Rorie
"I have been with this office since 2021 and I must say every last staff member is GREAT!!!!!! No matter what I have needed they have been top notched whereever I go they have assisted me from Jax to Fort Myers back to Jax I will always have my insurance through this office!!!!! Great Work Team :)"
We responded:
"Thank you for taking the time to share your thoughts! You are so kind. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandon Fair

November 4, 2025

5  out of  5
rating by Brandon Fair
"Alison was very helpful throughout all of my questions and requests! Highly recommend her, she is amazing!"
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Janie Williams

November 3, 2025

5  out of  5
rating by Janie Williams
"The staff here has been very good especially Rachel. She has helped me very well with my car insurance and home explaining in detail answering all my questions. She has truly been a pleasure to work with."
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Kevin Kinsey

October 31, 2025

5  out of  5
rating by Kevin Kinsey
"Spoke with agent Rachel and she was awesome"
We responded:
"We’re honored by your positive feedback about Rachel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"