State Farm® Insurance Agent Michael Tauzel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Ann Bennett
January 30, 2026
5
out of
5
rating by Mary Ann Bennett
"Alison Mulzet, with Michael Tauzel State Farm is simply the best! She found me a homeowner’s insurance rate $3000 less than my current rate and walked me through with superb communication every step of the way."
We responded:
"Hello Mary, Thanks for choosing us and leaving such a great review! We are happy to read that our team, in this case Alison, has been able to provide exceptional service for you. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
Lindsay Franqui
January 23, 2026
5
out of
5
rating by Lindsay Franqui
"Alaine is absolutely the best. Always helpful and prompt. Shes always willing to answer my many questions and offer help whenever we need it."
We responded:
"Hey Lindsay, Thanks for the great review! We love that you had such a great experience! Thanks for sharing about your experience with Alaine. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
Jared Tompkins
January 21, 2026
5
out of
5
rating by Jared Tompkins
"Awesome experience. They were so helpful and helped me with my first insurance purchase! Rachel is so nice and will definitely keep using her in the future!"
We responded:
"Jared, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing your experience with Rachel. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
Emmett Williams
January 5, 2026
5
out of
5
rating by Emmett Williams
"Tajana and Lindsay did an outstanding job. They help me with an out of state problem. I moved from Virginia to Florida. I registered and insured my vehicles in Florida. I didn't see a letter from Virginia DMV. the DMV Stating I still had valid tags, so I need to show proof of insurance. they flagged my Florida Licensed as not having insurance. I had to call the Virginia DMV then walk into the State Farm office so Tajana or Lindsay could talk with them. every other day I was walking into the office because they didn't see the Text or Fax. Kudos to the Michael Tauzel for having these ladies on staff"
We responded:
"Hi Emmett, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
Jacqui Avengoza
December 12, 2025
5
out of
5
rating by Jacqui Avengoza
"Rachel was very informative and helpful. She made sure to answer all of our questions. Friendly approach to the customers but still professional."
We responded:
"We’re honored by your positive feedback of your experience with Rachel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
John Fair
December 11, 2025
5
out of
5
rating by John Fair
"I have been with Michael Tauzels State Farm insurance office for over 20 years. He offers excellent service and a great office staff. My family and I have had consistent quality care over the years and look forward to many more with them."
We responded:
"John, We appreciate your review and thank you for being a long term client of our agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andre Merritt
December 1, 2025
5
out of
5
rating by Andre Merritt
"I came back to state farm because of Allison willingness and attitude about customers. Great service."
We responded:
"Welcome back Andre! Thank you for taking the time to share your thoughts and experience with Alison! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eric Barberio
November 20, 2025
5
out of
5
rating by Eric Barberio
"Concierge Level Service. I don’t write many reviews or typically use this phrase when referring to personal line insurance, but this group, and our agents at this location (Allison as the primary and Alaine who also helped), understand service from a concierge perspective. Moving across the country is hard and redoing all major personal property and auto coverage in a new state is the least fun thing, quite stressful and yet a necessity. They approached our needs from an insurance portfolio viewpoint. Not a constant upsell, but an understanding of our needs and continuous guidance on the best way to obtain important coverage at a fair cost. Included, without hesitation, was genuine support in welcoming us to our new location and assistance in the closing on our home, where connections between bankers, closing attorneys and real estate agents was needed. I not only recommend them, it’s easy to suggest that it would be difficult to see how competitors would match up."
We responded:
"Eric, we are at a loss for words. You are so kind and we’re thankful for your feedback on your experience with Alaine and Alison! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jennifer Sklenar
November 17, 2025
5
out of
5
rating by Jennifer Sklenar
"Alaine is the best! I am very happy with the service I received. Thanks so muchl."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Daniel Sastre
November 11, 2025
5
out of
5
rating by Daniel Sastre
"I was very pleased with the professional service I received from Jessica Hanson.Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jessica in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rhonda Rorie
November 7, 2025
5
out of
5
rating by Rhonda Rorie
"I have been with this office since 2021 and I must say every last staff member is GREAT!!!!!! No matter what I have needed they have been top notched whereever I go they have assisted me from Jax to Fort Myers back to Jax I will always have my insurance through this office!!!!! Great Work Team :)"
We responded:
"Thank you for taking the time to share your thoughts! You are so kind. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Janie Williams
November 3, 2025
5
out of
5
rating by Janie Williams
"The staff here has been very good especially Rachel. She has helped me very well with my car insurance and home explaining in detail answering all my questions. She has truly been a pleasure to work with."
Kevin Kinsey
October 31, 2025
5
out of
5
rating by Kevin Kinsey
"Spoke with agent Rachel and she was awesome"
We responded:
"We’re honored by your positive feedback about Rachel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hope Clayton
October 30, 2025
5
out of
5
rating by Hope Clayton
"Alaine Queen is the best! So helpful and informative. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Syamak Raji
October 17, 2025
5
out of
5
rating by Syamak Raji
"Rachel is the best. We are so happy with her services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Scott C
October 13, 2025
5
out of
5
rating by Scott C
"Lindsay and the team were great with my concerns."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Wayon Campbell
October 10, 2025
5
out of
5
rating by Wayon Campbell
"Alison is awesome! She makes understanding homer owners insurance as easy as ABCs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Daniel Belliveau
September 30, 2025
5
out of
5
rating by Daniel Belliveau
"I have my policies with Michael Tauzel State Farm Agency for 5 years. The entire staff is always very helpful. I recently went to the office and met with Alison concerning a new policy. Alison is incredibly knowledgeable and tops in her field! Her terrific personality and genuine care for the customer is truly apparent. In these changing times of customer service it was so refreshing and greatly appreciated. It was as though I was consulting with a very good friend that was familiar with what I should and should not have concerning my policy. Alison, it was so good to meet you, thank you so much for your time and direction. Daniel"
We responded:
"We’re honored by your positive feedback! This just made Alison's day! We are so glad that you took the time to recognize Alison and our team and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jan Hirabayashi
September 29, 2025
5
out of
5
rating by Jan Hirabayashi
"Alaine provides just the BEST responsive service for any question or request. She's great at anticipating your needs and transparent on pricing."
We responded:
"Thank you for your review on behalf of Alaine. I appreciate your review and am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
J. R
September 25, 2025
5
out of
5
rating by J. R
"Paulina and Rachel are GREAT people I'll gladly recommend them to anyone Thank you Ladies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
John Douglass
September 24, 2025
5
out of
5
rating by John Douglass
"Lindsay and Alison at Mike Tauzel/State Farm are great. Always responsive and helpful to whatever I need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Lindsay and Alison. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley Maldonado
September 19, 2025
5
out of
5
rating by Ashley Maldonado
"Alaine was amazing! I needed to switch from my old car insurance and didn't exactly know where to start. She took the time to explain to me all the things that I'd "known" about for years but never truly understood. And helped make sure I had the best coverage for my safety as well as wallet. Saved so much more, everyone was also very helpful when it came to taking my info to make sure I got the help I needed!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alaine and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Evan Cutshall
September 13, 2025
5
out of
5
rating by Evan Cutshall
"Alison Mulzet has been extremely helpful and answering all my questiosn and working around my scheudle so we can have phone conversations to get my homeowners insurance on my first home."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Congrats on your new home !!"
lucy hendricks
September 4, 2025
5
out of
5
rating by lucy hendricks
"Alaine Queen is one of Mike Tauzels’ agents and has been most helpful in changing my homeowners insurance policy during a stressful period in my life. She is to be highly recommended to anyone looking for assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Alaine as she prides herself in giving the best service to all of our clients. If you ever have any questions or need assistance, we’re here to help!"
Nick Pastorelli
August 12, 2025
5
out of
5
rating by Nick Pastorelli
"Happy to be back to State Farm! Rachel in your office is exceptional ; she should be rewarded for her customer service. To be honest, I would like to hire her for my business! Anyway, Mike you are a lucky man."
We responded:
"Thank you for your 5-star review! Your comments on Rachel are spot on. My State Farm team and I are happy to be your good neighbor!"