Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nodari Mikhelashvili

Nodari Mikhelashvili

November 14, 2025

5  out of  5
rating by Nodari Mikhelashvili
"Great service! Excellent staff! Special thanks to Rachel Miksen"
Profile photo of Daniel Sastre

Daniel Sastre

November 11, 2025

5  out of  5
rating by Daniel Sastre
"I was very pleased with the professional service I received from Jessica Hanson.Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jessica in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Rhonda Rorie

Rhonda Rorie

November 7, 2025

5  out of  5
rating by Rhonda Rorie
"I have been with this office since 2021 and I must say every last staff member is GREAT!!!!!! No matter what I have needed they have been top notched whereever I go they have assisted me from Jax to Fort Myers back to Jax I will always have my insurance through this office!!!!! Great Work Team :)"
We responded:
"Thank you for taking the time to share your thoughts! You are so kind. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Brandon Fair

Brandon Fair

November 4, 2025

5  out of  5
rating by Brandon Fair
"Alison was very helpful throughout all of my questions and requests! Highly recommend her, she is amazing!"
Profile photo of Janie Williams

Janie Williams

November 3, 2025

5  out of  5
rating by Janie Williams
"The staff here has been very good especially Rachel. She has helped me very well with my car insurance and home explaining in detail answering all my questions. She has truly been a pleasure to work with."
Profile photo of Kevin Kinsey

Kevin Kinsey

October 31, 2025

5  out of  5
rating by Kevin Kinsey
"Spoke with agent Rachel and she was awesome"
We responded:
"We’re honored by your positive feedback about Rachel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Hope Clayton

Hope Clayton

October 30, 2025

5  out of  5
rating by Hope Clayton
"Alaine Queen is the best! So helpful and informative. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Syamak Raji

Syamak Raji

October 17, 2025

5  out of  5
rating by Syamak Raji
"Rachel is the best. We are so happy with her services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Scott C

Scott C

October 13, 2025

5  out of  5
rating by Scott C
"Lindsay and the team were great with my concerns."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Wayon Campbell

Wayon Campbell

October 10, 2025

5  out of  5
rating by Wayon Campbell
"Alison is awesome! She makes understanding homer owners insurance as easy as ABCs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Alyssa Head

Alyssa Head

October 8, 2025

5  out of  5
rating by Alyssa Head
"Alaine is the BEST!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Daniel Belliveau

Daniel Belliveau

September 30, 2025

5  out of  5
rating by Daniel Belliveau
"I have my policies with Michael Tauzel State Farm Agency for 5 years. The entire staff is always very helpful. I recently went to the office and met with Alison concerning a new policy. Alison is incredibly knowledgeable and tops in her field! Her terrific personality and genuine care for the customer is truly apparent. In these changing times of customer service it was so refreshing and greatly appreciated. It was as though I was consulting with a very good friend that was familiar with what I should and should not have concerning my policy. Alison, it was so good to meet you, thank you so much for your time and direction. Daniel"
We responded:
"We’re honored by your positive feedback! This just made Alison's day! We are so glad that you took the time to recognize Alison and our team and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jan Hirabayashi

Jan Hirabayashi

September 29, 2025

5  out of  5
rating by Jan Hirabayashi
"Alaine provides just the BEST responsive service for any question or request. She's great at anticipating your needs and transparent on pricing."
We responded:
"Thank you for your review on behalf of Alaine. I appreciate your review and am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Nfbg Consultant

Nfbg Consultant

September 27, 2025

5  out of  5
rating by Nfbg Consultant
"Alaine was very positive and super helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Alaine and the rest of our team are here to help. If there is anything else we can do, please let us know!"
Profile photo of J. R

J. R

September 25, 2025

5  out of  5
rating by J. R
"Paulina and Rachel are GREAT people I'll gladly recommend them to anyone Thank you Ladies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of John Douglass

John Douglass

September 24, 2025

5  out of  5
rating by John Douglass
"Lindsay and Alison at Mike Tauzel/State Farm are great. Always responsive and helpful to whatever I need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Lindsay and Alison. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ashley Maldonado

Ashley Maldonado

September 19, 2025

5  out of  5
rating by Ashley Maldonado
"Alaine was amazing! I needed to switch from my old car insurance and didn't exactly know where to start. She took the time to explain to me all the things that I'd "known" about for years but never truly understood. And helped make sure I had the best coverage for my safety as well as wallet. Saved so much more, everyone was also very helpful when it came to taking my info to make sure I got the help I needed!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alaine and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Evan Cutshall

Evan Cutshall

September 13, 2025

5  out of  5
rating by Evan Cutshall
"Alison Mulzet has been extremely helpful and answering all my questiosn and working around my scheudle so we can have phone conversations to get my homeowners insurance on my first home."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Congrats on your new home !!"
Profile photo of lucy hendricks

lucy hendricks

September 4, 2025

5  out of  5
rating by lucy hendricks
"Alaine Queen is one of Mike Tauzels’ agents and has been most helpful in changing my homeowners insurance policy during a stressful period in my life. She is to be highly recommended to anyone looking for assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Alaine as she prides herself in giving the best service to all of our clients. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jerry McGee

Jerry McGee

August 14, 2025

5  out of  5
rating by Jerry McGee
"Been with them since 2001. Just saved me $4000 on homeowners insurance. I had to put on a new roof. It will be paid for with lower rate in 3 years. My auto insurance decreased from Geico to State Farm. Shop local."
We responded:
"Jerry, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nick Pastorelli

Nick Pastorelli

August 12, 2025

5  out of  5
rating by Nick Pastorelli
"Happy to be back to State Farm! Rachel in your office is exceptional ; she should be rewarded for her customer service. To be honest, I would like to hire her for my business! Anyway, Mike you are a lucky man."
We responded:
"Thank you for your 5-star review! Your comments on Rachel are spot on. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bobbo

Bobbo

July 30, 2025

5  out of  5
rating by Bobbo
"Was with this agency in Florida. They were always very helpful, courteous, kind and always seemed cheerful and professional! Thank you for your service it was appreciated!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mark Thompson

Mark Thompson

July 29, 2025

5  out of  5
rating by Mark Thompson
"I worked with Alaine at State Farm. Very helpful and professional. We bundled my auto and home insurance with considerable savings from the competitors. Very pleased with Alaine and State Farm."
We responded:
"Mark, thank you for your review and feedback on your experience with Alaine! I'm happy to hear you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Major Tom

Major Tom

July 19, 2025

5  out of  5
rating by Major Tom
"Friendly and helpful people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mick Tomlin

Mick Tomlin

July 18, 2025

5  out of  5
rating by Mick Tomlin
"Amazing help from Tajana. Thank you!"
We responded:
"We’re thankful for your feedback on your experience with Tajana. She's fabulous! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"