State Farm® Insurance Agent Michael Tauzel

"Alison Mulzet was very informative and helpful throughout the entire process. Her customer service was awesome, and I got a great price on my auto insurance premium."

"Finally I could say I had a wonderful experience with an insurance company. It was the first time when someone took the time and energy to explained what I need and what I don't need, what I should purchase and what I shouldn't purchase. Pretty happy with the entire experience. Alaine Queen was wonderful - professional, knowledgeable, courteous. Thank you State Farm. I strongly recommend this agency and this particular associate."

"Alison was super helpful, fully informed, great communicator and just plain nice! 🤩"

"Jose is the best agent . He helped me so much with my vehicles and my life protection. Highly recommended"

"My premium with another Insurer has been increasing with every renewal, and I am so glad I followed my fiancé's suggestion to reach out to his agent, Alison, at State Farm. 1 truly appreciate the time she took to discuss my options and provide her suggestions. I was very pleased with the final quote, which offers more coverage than my current policy at a lower premium.
My fiance said hello to Alison at the end of the call, thanked her, and mentioned that she is "America's Best Agent!" It is very satisfying to know that I am now working with such a professional. I highly recommend Michael Tauzel agency.
Thank you again for your excellent service."

"After a long day, it was pleasure to have Jessica Hanson handle the vehicle change I requested. She immediately found my current policy and quickly made the change to the new vehicle.Thank-you Jessica you are one of the best!"

"Rachel - was excellent in adding our New Homeowners policy to our existing relationship with State Farm. She even discussed further business that could benefit my family and me. Extremely impressed with her friendly, outgoing, and professional personality!! ! Thank you! I looked forward to future business with Rachel!!!"

"Allison was great to work with, very quick and efficient and made the changes I asked for! Allison was very professional and personable. I would highly recommend working with Allison!!"

"I was surprised yes I did shop and was about to give up. Saved 600 a year"

"Rachel gave me a quote that was over $200 less than my policy with a different carrier. I had questions and she answered every one of them including my question about stacked vs. non-stacked uninsured motorists coverage. I work from home so our communication was primarily through text and emails with a few calls mixed in. I'm extremely appreciative of her kindness, level of knowledge, patience, honesty and professionalism. Of course, I chose to switch and accept the quote. She also took the steps to start the change of agent process for my home owner's insurance. I couldn't be happier that I switched. Thank you Rachel for your excellent service!"

"I had the BEST experience with Rachel at this location! I wanted a quote for car insurance which I had previously with geico and they never could lower my premium Rachel got me even better coverage at a way lower rate then I was paying before! She took the time and explained everything to me in detail like she was a friend and I loved that!! I’m so glad I had her!! And now I even have better coverage on my vehicle and renters and saving over $50! That’s crazy! Ask for her! 100% best customer service experience!!"

"I'm so pleased with Rachel at the State Farm off Atlantic Blvd in Jax Fla. She is professional and she truly goes out of her way to help you. She is also very honest which is rare . Thank you so much for talking with me today. I have to look up my schedule but I really am so overwhelmed. God Bless! In my eyes State Farm is the BEST N INSURANCE. I will be in touch within the next few days!!"

"This is a long story but I want you to know why I chose State Farm. Yesterday I became a STATE FARM customer. The day before yesterday I had an irrational conversation with my previous car insurance company (Progressive) NOTE: I've was a loyal pay-on-time-customer for about 9 years. But that changed after I received a letter from Progressive that said I had to add a friend of mine to my insurance policy and it was gonna cost me over fifty dollars a month to add her. When I asked why they said it was because she and I share an address, I explained to her it's a temporary situation and she never drives my car. The irritating woman at Progressive insisted adding her was not an option. When I said no she said if i refused they would list my policy as non renewable. SMH in disbelief...then she asked me several questions that I thought were invasive and despicable. She asked what gender is listed on my friend's driver's license, GASP! AFTER I CAUGHT MY BREATH... I explained I'd never seen her driver's license. Then, she (the Progressive agent) asked if my friend had ever identified as another gender in the last three years. By this time smoke was coming out of my ears!! I tried to explain, my friend is a WOMAN who has her own car and her own insurance and doesn't drive my car! Then she said thats good because Progressive is listing her as a NON-DRIVER. At this point I was mad and disgusted, and said ma'am, I'm not adding her to my policy. The agent kept insisting that she had to add her because she lives at my house. I explained again we don't share cars, we don't share a bedroom, bathroom, we don't even share tupperware! At that point, she said your policy is now listed as Non-Renewable and she disconnected our call. Seconds later, I got a text message saying, your voice conversation is no longer active. So the next thing I did was look up STATE FARM on the internet. I filled out it out a questionnaire, and almost immediately, I received a quote. Unfortunately, I got busy and didn't look at the quote but the next morning, the sweetest young lady gave me a call and asked if I had a few minutes to talk regarding my quote. Her name is Rachel, she works at the STATE FARM OFFICE on Beach Boulevard in Jacksonville Beach. WOW! What I noticed first was how polite and easy to talk to she was. As a former Business Owner I immediately recongnized her courtesy and professional phone manner. As we continued our conversation, I learned that a policy with STATE FARM would be less than the policy at Progressive, of course, I was delighted to hear this news! Before I said "sign me up" I told her about my friend living at my house, kind of afraid she would tell me State Farm has a similar policy, but instead, she said, no, as long as my friend has a valid driver's license and her own auto policy theres no need to add her. Long story coming to an end...By this time I was anxious to close the deal. Rachel explained with a credit card paymennt, she could start a new policy same day. While I was getting my purse Rachel and I had a friendly chat and I complimented her and said you have a very kind and friendly phone voice. Next she offered to meet me in person and print me a real insurance card (not digital). To sum this up, I highly recommend Michael Tauzel and Rachel at STATE FARM where you'll be treated like a neighbor instead of a number. After my call with Rachel, I immediately sent a message to her boss praising her customer service skills. If you need an insurance policy call Rachel and tell her Shari said she's AWSOME."

"Alaine was very helpful and friendly. She was able to answer all my questions as well as some I didn't know I needed to ask. Thank you! 😀"

"Jose is my best agent..very helpful and I thank God for his help.e deserved a raise"

"I have had a lot of health issues lately and needed to minimize my bills so I decided to decrease my coverage on my SUV. I called my insurance company and they told me it would cost $88 to change my policy. I didn't understand how taking something off the policy should cost. So I contacted State Farm and spoke with Lindsay Medlin. After looking at my policy she informed me that I didn't even have the FULL COVERAGE I thought I was paying for. Not only did she get it for me ...but she also SAVED me $80 per month. She explained everything in detail. At the end of it all I felt like weight lifted off my shoulders. Thank you so much Lindsay that was a huge help!"

"Had a great experience working with Alison. I really appreciated the patience and attention, which made the entire process smooth and stress-free (⁎⁍̴̛ᴗ⁍̴̛⁎)."

"We were thrilled with the service provided by Rachel. She is thoroughly professional, knowledgeable, and highly skilled. Rachel provided us with a very attractive price compared to our previous provider. As an added bonus, she is fun to work with on something as boring as insurance!"

"Jose the best I got all the paper work fast"

"I had a great time working with Jose Luis. He does awesome with new customers like me. I had a bunch of questions that were patiently answered in both languages English and Spanish. Best experience ever!!!"

"Muy agradecidos con Jose Luis, su manera de orientar y explitar todo es excepcional. Y lo mejor en español."

"Spoke with Rachell and found she seems to be very knowledgeable, and had reasonable answers to my questions. The office overall was welcoming."

"Renters"

"Very good experience here. Agent knowledgeable. Saved over $100 from what previous insurance charged."

"Alison Mulzet, with Michael Tauzel State Farm is simply the best! She found me a homeowner’s insurance rate $3000 less than my current rate and walked me through with superb communication every step of the way."