
State Farm® Insurance Agent Michael Tauzel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamin Trinidad
February 13, 2025
"I’ve known Lindsay Medlin for years and always stayed connected with her on social media, so when I saw my GEICO car insurance rates getting out of control, I decided to reach out to her for help. Best decision I could have made! Lindsay took care of everything within 24 hours—quick, professional, and truly looking out for my best interest. She connected me with an amazing agent, Rachel, who sealed the deal and got me a much better rate. The entire process was seamless, stress-free, and way easier than I expected. If you’re looking for someone who genuinely cares and will go above and beyond to help you find the best insurance options, Lindsay is the one to call! I highly recommend reaching out to her if you’re thinking about switching insurance—she made it so easy and saved me money! Thank you, Lindsay & Rachel! 🙌🏼"
"Thank you for taking the time to share your thoughts surrounding your experience with our office! We’re glad to know you’re satisfied with the service both Lindsay and Rachel provided to you. If you ever have any questions or need assistance, we’re here to help!"
Charles Bell
February 10, 2025
"Lindsay M. provided excellent information and confirmed what we already knew before coming into the office. Quality customer service..."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joshua Bravado Mascarenas
February 5, 2025
"Alison at this location is always a pleasure to work with. She is prompt, knowledgeable and professional. I highly recommend this State Farm agent and location."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Cowart
February 3, 2025
"More than appreciative of everything of everyone in the office! Whenever I need something done, it gets done! Thank you to Alison and everyone in the office for your hard work!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Reginald Bones
January 30, 2025
"Jessica the Svc Mgr, was very helpful, patient and resourceful. Excellent customer service, wish everyone provided this level of service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Deb Monte
January 28, 2025
"I appreciate the agent that helped us renew our coverage with advice how to save money while keeping the protection that we need."
"Thank you for reviewing our State Farm office! It looks like Lindsay assisted you! We’re thrilled to know you had a positive experience with us as your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Paulina Rubio (Pictures By Paulina)
January 25, 2025
"The entire team are caring professionals who will guide you through your insurance needs. The most truthful, trustworthy team!! If you need anything in the insurance world, contacting this office is a MUST!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Wayne Brandt
January 23, 2025
"Tajana was very thorough and helped us save money on our insurance policies. It was great to sit down and have erything explained to us. We should have our policies reviewed sooner."
"We appreciate your review and are delighted to know you had a great experience with Tajana and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Holly Fritz
January 21, 2025
"Alaine is wonderful - she is attentive, professional and a great communicator! So glad we moved our policies! The process was so easy too! Thanks Alaine and Team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lynn C
January 15, 2025
"I called and spoke with Jessica Hanson the office manager. Jessica was the most kind and helpful person I have ever spoken with in regards to my insurance questions and needs. I highly recommend Jessica to anyone with insurance needs….. which is all of us!! Thank you again, Jessica!"
"Lynn, thank you for leaving us such a positive review! Your experience with Jessica is exactly what we strive to offer to all our customers. Reach out with any questions so we can further assist with any of your insurance needs! - Michael "
Steven Davis
January 10, 2025
"I had the pleasure of working with Jessica Hanson, the service team manager at the State Farm Atlantic Blvd location, and I can confidently say she is an outstanding agent. She’s incredibly responsive, often replying early in the morning and well into the evening. Even when I’ve sent multiple requests, she consistently gets back to me quickly. I truly appreciate the exceptional service she provides!"
"Steven, thanks so much for your thoughtful review! I am so glad Jessica was able to be accommodating towards your insurance needs. We look forward to providing you with that same 5-star service in the future. - Michael"
Dean Altizer
December 10, 2024
"Great customer service"
"Dean, thank you for your 5-star rating! We're glad to know you're pleased with our customer service. We are always happy to help and if there's anything we can do to assist you, as always please feel free to let us know. -Michael"
Margo Martin
November 26, 2024
"Bought a used Miata this afternoon and needed proof of insurance PRONTO!! Paulina and Aaron were incredible - friendly, professional, knowledgeable, and efficient. Gooooo, State Farm!"
"We're thrilled to hear that Paulina and Aaron were able to assist you quickly and efficiently with your insurance needs. Thank you for choosing State Farm and for sharing your positive experience. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! -Michael "
Renee Clarkson
November 26, 2024
"Big thank you to this State Farm office and a huge shout out to Lindsay Medlin for everything she has done to help myself and my children. Not only did we find a lower rate, she made sure we were MORE than covered and also made sure we all understood the coverages we were getting (which is hard to find) I can call or text anytime which is so helpful and I know someone will always get back to me. 10/10. Thanks Lindsay!"
"Thank you so much for your heartfelt message and for recognizing Lindsay Medlin's exceptional service! We're thrilled to hear that she was able to help you, and your children find a better rate while ensuring that you were thoroughly covered. Your 10/10 rating and kind words mean the world to us. We’re grateful for your trust and are here to support you whenever you need. Please feel free to reach out anytime. – Michael "
Dianne Stanford
November 9, 2024
"I can’t say enough about Rachel. She was on point. I called for a quote didn’t get a response and she came across my request she called me to see if I’ve been helped which I didn’t and she made it happen she made everything so easy for me. When I thought I was forgotten she came through she has so much knowledge thanks again!"
"Thank you for your kind words about Rachel. We're glad she was able to assist you at the time of need and take care of your request. Thank you for choosing State Farm and for sharing your positive experience. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! -Michael "
Melanie Grosso
September 26, 2024
"I recently switched to State Farm after a move cross country and was looking for a more affordable rate. The onboarding process was not only smooth but everyone was extremely knowledgeable, helpful, and most importantly, kind. Two months after switching, I was in an extremely traumatic car accident and my vehicle ended up being totaled. From the moment I filed my claim to the end of receiving my settlement, I felt supported the entire time. There was always someone available to answer my call and provide me with so much help. I truly felt appreciated, valued, and was treating like a real human and not just another claim number. I was shocked to the level of humanity each agent exuded and how concerned they were about my well being. I was always asked how I was feeling and how I was doing before getting into the nuts and bolts of my claim. I rarely write reviews but this one was more than deserved."
" Hello Melanie. Thank you for sharing your experience! We’re sorry to hear about your accident, but we're glad our team was able to support you throughout the process. Your kind words about our knowledgeable and caring staff mean a lot to us. If you ever need anything else, please don't hesitate to reach out! Thank you, Michael "
Brent Shryock
September 19, 2024
"Rachel is great! Her follow up and communication is top notch. She will not disappoint. Bundled everything and saved me a lot of money over my prior carriers. If you are shopping for insurance, do yourself a favor and give Rachel a chance to earn your business."
"Thank you so much for your five-star review! We're thrilled to hear that Rachel's follow-up and communication exceeded your expectations. It’s great to know that she helped you save money by combining everything. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! -Michael "
Matt King
August 21, 2024
"They deal in the 1990s. Not sure why I had to call to cancel my policy but did so after I also had to wait for a call for a requested quote. No requested quote until I cancelled. Two weeks to get my refund for the policy. Generally rude whenever I had to call and the one nice lady said she'd call me with where my refund was, never called. Come to find out, my refund was sent via check? Lol, y'all gotta catch up with the times. It's 2024, we chat, we deal in electronic money"
Carol Moore
July 30, 2024
"Alway a great agent and staff, especially, Lindsey."
"Thank you, Carol, for your kind words! I'm thrilled you've had consistent pleasant experiences with us, especially Lindsey. If you have any questions, please let us know! I appreciate you and Jim! Michael"
Linda Holfinger
June 20, 2024
"I have been with State Farm for over 20 years. People say they can get better pricing and I check from time to time. No one has really ever been able get me a better deal. I recently needed some questions answered and Jessica Hanson was outstanding! Over a period of a couple of days she answered my questions and suggested what to do. I followed those suggestions and that created more questions. She not only answered all my questions but gave me info. that I didn't know was available to me not only in the insurance world but also out in the world to help me with my situation. I am very grateful!"
"Thank you so much for taking the time to leave such a glowing review for Alaine! We are thrilled to hear that you had a fantastic experience and that Alaine was able to meet and exceed your expectations. Alaine is truly dedicated to providing exceptional service, and it’s wonderful to see her hard work and commitment recognized. Your kind words not only motivate her but also inspire our entire team to continue delivering the best service possible. If there is anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future."
Sandy Funcich
June 18, 2024
"I can’t thank Jessica and Alaine enough for all your help in working with me on my homeowner's policy. You guys are the best! ❤️"
"Thank you for your kind words! We’re thrilled to hear that Jessica and Alaine were able to help you with your homeowner's policy. Your appreciation means a lot to us. If you need anything else, please don’t hesitate to reach out. Thanks again for your support! -Michael "
Ali Shalom
May 2, 2024
"Would not recommend this office! Stay away. There are many other good and honest agents."
"Hello Ali. Thank you for your feedback. I am sorry to hear that your had an experience did not meet your expectations, as we aim to provide trustworthy and reliable service. I appreciate the opportunity to discuss your concerns further. As I do not see you as a client and have no contact information, I do ask that you please contact me at (904) 425-4100 at your earliest convenience so I can better understand your situation. I am committed to making sure that each customer is satisfied with our service and hope to resolve this issue for you promptly. - Michael"
Christopher Schweikart
February 27, 2024
"Michael Tauzel's team has been more than helpful in setting up my wife and I with home and auto insurance. I personally have been working with Rachel Mikson, and she gone above and beyond to take care of us as we navigate all the nuances associated with obtaining insurance in Florida. 5 stars, highly recommend this team."
"Thank you for sharing your feedback! I’m thrilled to hear that my team, and particularly Rachel, has provided such exceptional service in setting up your home and auto insurance. Your 5-star recommendation is greatly appreciated, and we're here to assist you whenever you need us. – Michael "
SVDH
December 24, 2023
"Rachel was by far the nicest person to work with after calling several other companies. She was not only happy to answer all my questions, but actively worked with me to structure policies for best coverage at best price. And she did not gut coverage like others did to try be the lowest cost. In fact, she advised increases in certain areas and yet still saved us money switching to State Farm. She was very responsive in helping my daughter meet a deadline for her first home closing, as well as saving her money on her car insurance switch. Then patiently worked on my husband's, mine, and my mother's policies. Very knowledgeable and client focused, highly recommend Rachel and this agency. Feedback to State Farm (not Rachel or this agencies doing): the minimum coverage for home contents was too high, it should be client choice. Also the mandatory coverage to pay for a place to stay if home is not liveable, is unnecessary cost for someone having many family options. Also should be client choice to take or not. But everything else, and there was a lot, was good. Best is, that it was still lowest cost and State Farm still covers Florida - thankfully."
"Thank you so much for your kind words and detailed feedback. We’re thrilled to hear that Rachel provided you with excellent service and was able to assist with all your insurance needs, like home and auto. We pride ourselves on our knowledgeable and client-focused staff, so it's wonderful to hear that you had such a positive experience. Sincerely, Michael Tauzel "
Renzo Tucci
December 21, 2023
"Rachel has been great to work with. We, as consumers, are always looking for the best price and expect great customer service. Well Rachel did both of these. She was able to get my car insurance down plus my very high home owners insurance came down as well. And the customer service?? Rachel is top notch because of two things; returning phone calls promptly and her emails are very detailed always answering my questions. Thanks Rachel!"
"Thank you for the fantastic review, Renzo! Rachel is delighted to have helped you get great prices and deliver top-notch customer service. We're committed to meeting your needs and making sure you’re worry-free. If you ever have more questions or need assistance in the future, we’re just a call away! - Michael"